Telephone bills constitute a large part of an organisations expense. With NexLabs SMARTBill call accounting system, managers and IP telephony administrators have the control costs and measure the performance of their staff and telephony network. A comprehensive set of reports and tools provide users with broad overviews as well as detailed information all from the comfort of their own desks.
Features:
* Powerful user access controls
* Multi-site support
* Multi-tenants support
* Unlimited operator rates
* Flexible organisation structures
* Custom User PINs
* Contact Centre Reports
* Automated Reports
* Automatic Synchronisation with Call Manager
Reference:
SMARTBILL
https://marketplace.cisco.com/catalog/products/4237
Nice blog!
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