Microsoft's decision was poorly received by OneDrive customers, who created an online petition called "give us back our storage" with over 70,000 votes. The backlash has prompted the company to apologize and introduce a new offer for OneDrive customers to keep their 15GB free storage and 15GB camera roll bonus.
Microsoft Group Program Manager Douglas Pearce (via The Verge):
" In November we made a business decision to reduce storage limits for OneDrive. Since then, we’ve heard clearly from our Windows and OneDrive fans about the frustration and disappointment we have caused. We realize the announcement came across as blaming customers for using our product. For this, we are truly sorry and would like to apologize to the community. […]
In addition, for our biggest fans who have been loyal advocates for OneDrive, we are adding a new offer that lets you keep your existing 15 GB of free storage when the changes happen next year. If you also have the 15 GB camera roll bonus, you’ll be able to keep that as well. From now until the end of January, you can sign up to keep your storage at the link below.
OneDrive users who sign up by January 31, 2016 will be able to keep their 15GB of free storage and 15GB camera roll bonus, even after Microsoft reduces its free storage tier to 5GB next year. OneDrive customers using more than 5GB of free storage will also receive a free Office 365 Personal subscription with 1TB storage for 12 months. "
Microsoft is not backing down from its larger plans to discontinue unlimited storage, a decision it made because a small number of users exceeded 75 TB storage, or 14,000 times the average, by "backing up multiple PCs and and storing entire movie collections and DVR recordings." The changes take place in early 2016.
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