Friday 7 March 2014

IT Technology: ManageEngine ServiceDesk is now FREE! Without restrictions!

The Standard Edition of ServiceDesk Plus is currently free for you – without restrictions. There are no tricks, traps, or an asterisk. Now, you can enjoy a world-class help desk experience without restrictions on the number of technicians, tickets, or users that usually curtail a good help desk experience!

The standard edition comes with full-fledged ITIL Incident and Knowledge Management functionalities with extensive Reporting and Dashboard capabilities that cover the full lifecycle of IT help desk tickets!

<< Modules >>
  • Incident Management
  • Knowledge Base
  • Self Service Portal
  • SLA Management
  • User Surveys

<< Automations >>
  • Automatic Ticket Dispatcher
  • Notifications
  • Preventive Maintenance
  • SLAs
  • Automatic Ticket Routing

<< Value adding Features >>
  • Multi Site Support
  • Robust Reporting
  • AD & LDAP Integrations
  • API Integrations
  • Holidays and Operational Hour Management
  • Dashboards
  • Request Templates
  • Technician Availability Scheduler


Reference:
1.  Help desk module is now FREE! Promises without restrictions
http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html?stdfreerlease&mkt_tok=3RkMMJWWfF9wsRokvKrLZKXonjHpfsX66%2BQsXa60iokz2EFye%2BLIHETpodcMTspjPK%2BTFAwTG5toziV8R7HHK81nyNwQXRPj

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